FAQ
What types of products do you offer?
Our store specializes in a curated selection of eco-friendly home goods and stylish accessories. This includes handcrafted candles and sustainable kitchenware designed to enhance everyday living while promoting environmental sustainability.
How do your products support sustainability?
We prioritize sourcing materials that are eco-friendly and sustainable. Our products are designed to minimize environmental impact, utilizing renewable resources and reducing waste. For instance, our candles are made from natural waxes, and our kitchenware is crafted from sustainable materials.
Are your products safe for my home?
Yes, all of our products undergo rigorous testing to ensure they meet safety standards. We are committed to providing items that are not only stylish but also safe for you and your family, free from harmful chemicals and toxins.
What is your return policy?
While we currently do not have specific return policy details available, we encourage customers to reach out to our customer service team for assistance with any concerns regarding their purchases. We strive to ensure customer satisfaction and will work to resolve any issues.
How can I contact customer service?
You can reach our customer service team through the contact form on our website. We aim to respond to all inquiries within 24 to 48 hours, ensuring you receive timely assistance.
Do you offer international shipping?
Currently, we focus on domestic shipping. However, we are exploring options for international shipping to expand our reach and make our eco-friendly products available to a broader audience in the future.
How can I stay updated on new products and promotions?
To stay informed about our latest products and promotions, we recommend subscribing to our newsletter. This will provide you with regular updates and exclusive offers directly to your inbox.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards and digital payment options. This ensures a secure and convenient checkout experience for all our customers.